Gambling, as a form of entertainment, can carry risks for some people. Responsible gambling is a key principle that helps to maintain a balance between the enjoyment of gambling and the potential negative consequences. In the UK, the gambling industry is actively developing tools and mechanisms to help players control their participation in gambling. One such important tool is SENS, a self-exclusion scheme that allows players to voluntarily restrict their access to gambling for a certain period of time.
What is SENSE self exclusion scheme?
SENSE (Self Enrolment National Self-Exclusion) is a national self-exclusion scheme designed for people with gambling problems. Run by the National Casino Forum (NCF), the scheme covers all licensed land-based casinos in the UK. It offers players the opportunity to voluntarily exclude themselves from gambling at a national level through a single registration process. The minimum period of self-exclusion under SENSE is six months. This period can be extended at the player’s request but cannot be shortened. After the minimum self-exclusion period has expired, a player may submit a written request to be removed from the scheme. It is important to understand that self-exclusion remains in force until the player initiates its termination. This is an important tool to protect yourself from the effects of gambling if it begins to have a negative impact on your life.
| Site | senseselfexclusion.com |
|---|---|
| [email protected] | |
| Phone | 0203 409 2047 |
| Address | Seebeck House, 1 Seebeck Place, Davy Avenue, Knowlhill, Milton Keynes MK5 8FR |
| Self-exclusion periods | The user can specify any period at their discretion, but the minimum period is 6 months |
How to join SENSE self exclusion?
The SENSE scheme offers players who wish to self-exclude from gambling a convenient and centralised way to do so at the national level. The registration process is simple and involves a few key steps.
Registering at a member’s land-based casino with the help of a manager
To join SENSE, a player can visit any participating casino, where a manager will assist in completing a digital application form. You will need to provide basic information such as your name, address, membership details, as well as a photograph and signature. This data is then transferred to the SENSE database, accessible to all participating casinos.
Self-registration online via SENSE self-exclusion form
Alternatively, players can register remotely by sending the completed sense self exclusion form via email, along with the required documents. Full information on document requirements can be found in the application form. This process may take a bit longer, but it ensures compliance with all data protection requirements. To successfully submit your application online, you will need to provide the following materials:
- A completed and signed application form.
- A head and shoulders photograph (preferably a digital “selfie”).
- A scanned copy (or photo) of a government-issued photo ID, such as a driver’s licence or passport.
- A scanned copy (or photo) of a suitable utility bill, council tax bill, or other valid document that clearly shows your name and address.
After successful registration, all previous self-exclusion agreements with casinos participating in the program will be updated according to the SENSE terms. Within seven days of registration, all loyalty programs and memberships with casinos will be closed, and the sending of promotional materials will cease. If you continue to receive marketing materials, first notify the appropriate company. If the problem persists, contact [email protected].
If you decide to extend your self-exclusion period, this form will come in handy. It allows you to extend your self-exclusion status for an additional period if you feel it is necessary.
How to exit the SENSE self exclusion scheme?
- After the self-exclusion period has ended, you will need to visit any participating casino in person to exit the SENSE scheme.
- At the casino, find a manager or receptionist, who is usually located in the check-in area or at reception.
- Inform the manager of your intention to withdraw from the SENSE scheme. He or she will provide you with the necessary instructions and paperwork to complete and sign.
- Please be aware that processing can take up to 24 hours, after which you will be allowed to re-enter the casino.
- Please also note that leaving SENSE does not automatically restore your membership to the casino or loyalty programmes – a separate application may be required.
- Your data provided when participating in the SENSE scheme is processed in accordance with data protection legislation and is only accessible to authorised persons. You have the right to request a copy of your data and to request that it is corrected or deleted.
- If you are not happy with the processing of your data, you can make a complaint to the Information Commissioner’s Office (ICO).
How to Bypass SENSE Self-Exclusion?
While SENSE is an effective tool for controlling land-based casino gambling, some players may look for alternative ways to gamble online. If you are self-excluded from UK casinos and are looking for legal online gambling options, you might consider playing at online casinos not on GamStop. These casinos operate outside the UK jurisdiction and are not part of the GamStop self-exclusion scheme, providing an option for those seeking to continue gambling online.
Additional support and resources
- GamCare: A detailed guide we looked at in our guide Understanding GamCare and Exploring Non-GamCare Gambling Options
- MOSES: Self-exclusion scheme for bookmakers, we have looked at this scheme in more detail in this guide.
- BACTA: Self-exclusion scheme for outdoor gambling machines, A detailed guide to this topic.